Customer Experience & Design

Accolite thrives to augment customer experiences at all touchpoints before, during and after conversion. We Leverage customer-centred strategies to delight customers at each step of the transition journey and cultivate robust customer-brand relationships

Journey mapping and service blueprinting both account for critical methods to understand the experience your organization creates as well as identify ways to create meaningful improvements to both the internal processes and the customer experiences.

We believe in Engaging with customers anytime, anyday and anywhere with enhanced experiences that maps the consumer journey and rectifies the pain points to foster better retention and attain greater service levels

We offer services through complete lifecycle of the application development including :

  • Requirements Gathering
  • Requirements Analysis
  • Application Design
  • Application Development
  • Application Testing
  • Implementation and GoLive
  • Application Integration

Data & AI

Accolite’s Data science consulting and business analytics solutions leverage the power of predictive analytics to derive real-time insights and reduce customer churn. We offer Data Science Services leveraging Artificial Intelligence and Machine Learning technologies to build superior value technical solutions for customers around the globe

We implement end-to-end Big Data solutions with Data Science technologies that solve the toughest data challenges, predict demand for products and services to improve customer satisfaction and guide business strategies based on knowledge and foresight. We also help customers to find out new business opportunities, give accurate forecast and enhance the overall performance

We just do not believe in doing business, but the company’s core values are to deliver value to a business. With the help of our data sciences consulting and solutions we create lasting partnerships through value generation with our customers and hence reduce their cost, improve efficiency, and create a win-win situation for both of us

Some of the key services we offer are:

  • Patient care prediction
  • Hourly Patient Arrival Analytics & Forecasting
  • Shift Forecasting
  • Prioritization of Pilot Grievance Tickets based on customer mood

Some Applications:

  • Forecasting
  • Predictive Modelling
  • Mathematical Optimization
  • Discrete Event Simulation
  • Descriptive Analytics
  • Classification and Segmentation
  • Survival Analysis
  • Sentimental Analysis

Cloud Engineering & Devops

Most companies want to increase their effectiveness in today’s swiftly changing world, and so they cannot ignore digital transformation. DevOps and cloud computing have become two of the ways companies can accomplish this vital transformation

We have combined Devops with Cloud technology to achieve this transformation through:

Some of the services we offer are:

Devops:

  • Release management
  • Configuration management
  • Continuous delivery
  • Continuous integration
  • Devops on AWS
  • Monitoring and lagging
  • Continuous deployment to performance optimization

Cloud:

  • Cloud Readiness Strategy
  • Cloud Infra Services
  • Cloud Migration Services
  • Cloud Security

Digital Product Engineering

We provide Cutting Edge technologies that are elemental responsive design to renewing user experience, our service portfolio include product solutions, business consulting, product engineering services, quality assurance services, infrastructure services and business process services in varied business scenarios for an end-to-end delivery of enterprise and consumer software products.

Our teams have helped diverse customers with a plethora of solutions customizing to their specific individual needs, thus we as a company thrives to fulfil our goal of being “one-stop solution” to our customers by providing End-to-End Solutions and after sales services.

Here are some of the products we delivered so far

  • Medical insurance administration platforms
  • Examination administration software
  • High-end graphics and image processing products
  • High volume SQL cluster management products
  • Patient and Physician portals

Cyber Security

With sophisticated Cyber threats, ever expanding & evolving IT infrastructure needs, increasing compliance requirements and outdated security silo solutions, companies need a trusted partner who can proactively prepare the environment to neutralize the threat impact.

Accolite’s Cyber Security Services can help you stay ahead of the cyber threats and keep your customers at ease. Our Cyber Security Platforms are designed to deploy the right solutions to keep your company protected, and resilient, in all circumstances. By providing a complete view of your organization’s security ecosystem, Accolite can identify and eliminate today’s blind spots—while also identifying and resolving the threats ahead—so you can focus on business innovation, transformation and growth.

Cyber Security :

  • Security Operations Center
  • User Entity and Behavior Analytics (UEBA)
  • Cyber Analytics and SIEM
  • Security Orchestration and Automation (SOAR)
  • Vulnerability Assessment & Penetration Testing (VAPT)
  • DevSecOps

Digital Trust :

  • Identity and Access Management (IAM)
  • Data Security and Privacy
  • Cloud Security
  • Mobile Security

M&A Tech Due Diligence

With a constant rack of businesses acquiring or assimilating with other organizations, M&A’s have become widespread practice for big enterprises in this capitalist world. Whereas lucrative, M&As present a multitude of risks such as financial solidity, cultural fit and customer retention all have the potential to bring an M&A to a abrupt standstill

When looming a merger, it’s important to evaluate the specifics of how a company is operated technically, how it is safeguarded from a cybersecurity and confidentiality viewpoint, and what gaps may curb the triumph of product or technical assimilations with another company.

You need to know which systems and capabilities are crucial to achieving gains, involving web properties, enterprise software systems, information security, CRM etc.

We as company make the process of M&A fair and square by:

  • Helping the acquiring party comprehend what they are really receiving in terms of IT
  • Creating a roadmap to jump-head start post-merger integration