Consumers expect a seamless interaction with their banks, like their experience with brands across industries. The demand for higher self-service, consistent omnichannel service, ease of use, and higher personalization is driving the need to achieve digital innovation at scale and speed. While these are compelling enough to effect change in the business model, banks also must sustain against growing competition from challengers and FinTech’s. They also need to be aware of increasing regulatory scrutiny and comply with tightening norms across the globe.
From a technology perspective, existing ways of ‘Run the Bank’ and ‘Change the Bank’ needs to be reimagined. Banks need to invest in cloud, microservices, and APIs; and move away from monolithic, disparate architectures to achieve the agility, governance, and security required to grow in today’s market conditions.
At Accolite Digital, we have deep domain expertise in capital markets (treasury, wealth management), risk and compliance, cards and payments. We are at the forefront of innovation, having cutting-edge technologies and deep expertise in transforming complex legacy ways of operation.
Our digital engineering services capabilities span customer experience, data and AI, cloud engineering, DevOps, and cyber security. We partner with some of the biggest banks across the globe to reimagine their digital future.